SugarCRM Winter ’19 Release Announcement

Today SugarCRM announced that the Winter ‘19 release is here and we’re excited to share with you a roundup of all that’s new from SugarCRM.

Sugar Cloud

Improved collaboration with the new Comments Log

Enable everyone in your company to collaborate more effectively with the new Comments Log. Take important notes as they relate to accounts, opportunities, cases and more so that everyone has the latest information about your customer interactions.

Better business insight with enhancements to Reporting in Sugar

Gain better insight into your business with the ability to now export any report type from Sugar. You can now export the raw data from Matrix and Summation Reports for further analysis in spreadsheets, use in presentations or import into business intelligence and decision support systems.

Greater sales efficiency with the new Product Quick Picks Dashlet

New in Winter ‘19, the Product Quick Picks Dashlet helps sellers gain fast and convenient access to their most recent and frequently sold products. Like the product catalog dashlet, sellers can quote products and create opportunities with a single click right from the dashlet.

More enhancements to Advanced Workflow for better business process automation

Several enhancements to Advanced Workflow drive better business process automation including a major improvement to the business process designer.

Learn more about the latest from Sugar Cloud Winter ’19 here.

 

Hint 5.0

Stay up-to-date on key accounts with automated insights

With Hint’s new Insights feature, you can now receive proactive insights about your prospects and customers to support the right business decisions at the right time. Customize your preferences to select key accounts to monitor, the type of insights, and the cadence for a variety of user-configurable alerts to keep you informed. With automated alerts, stay “in-the-know” for important updates and signals about your key accounts.

Follow the releases space in Sugar Community here to stay up-to-date on the latest from Hint and more.

Customer Journey Momentum

Drive greater sales and service velocity with Momentum

We’re thrilled to announce a new feature in Customer Journeys called Momentum, enabling sellers and service reps to track how efficiently they’re progressing through their Customer Journeys. By incorporating a time component to your Customer Journeys, you can drive greater speed and efficiency into your customer interactions. Learn more about the new Momentum feature in the documentation here.

Reach out to us if you’d like to learn more about Winter ’19.

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