User experience is one of the most important factors that every CIO has at the top of their mind.
Service Portal is a portal framework that allows ServiceNow administrators to build a mobile-friendly self-service experience for users. It interacts with parts of the ServiceNow platforms so users can access specific platform features using Service Portal.
Simply put, Service Portal for ServiceNow is a self-service site that you can access 24/7 and order authorized equipment or services from your company, review your PTO accruals, increase your 401k contributions and request many other services.
The benefits of creating a great user experience around your Service Portal are:
- Increase accuracy and speed so developers can simply and quickly create application experiences
- Create engaging app experiences for greater user productivity, application use, and satisfaction
- Simplify the creation process so technical and non-technical users are more productive with less code during development
Creating a user-friendly experience for your employees will create a “buzz” around others using the site and free up your current team to focus on other critical business needs.
Reach out to us if you like more information on building out or optimizing your Server Portal for ServiceNow.
View an overview of the ServiceNow Service Portal.
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