Customer Deduction and Chargeback Management for Sage 100

Customers may take many different deductions from their payments, for example, damaged goods, marketing allowances, and volume discounts to name a few. Typically, these deductions are amassed by customers and assigned to a single collections person.

However, sometimes it can be difficult manage customer deductions in Sage 100.

Not any more with our Customer Deduction and Chargeback Management solution for Sage 100.

The FayeBSG Deduction Management Add-On for Sage 100 allows you to more effectively manage chargebacks and deductions from your customers by providing the ability to enter custom deduction codes into cash receipts entries to track the reasons for deductions. Following the updating of cash receipts entries, reporting is available to provide detailed visibility into chargebacks by customer, by date, and by reason. You can use this to better manage customer chargebacks and to enable more effective negotiations with your customers around chargebacks.

Key Benefits include:

• Creation of Deduction Reason Codes
• Entry of Deduction Codes in Cash Receipts Entry
• Detailed Deduction Report

Click here to learn more about our Customer Deduction and Chargeback Management solution for Sage 100.

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